Política de envío
🔒 100% Discreet Packaging
Your privacy is our priority. All orders are shipped in plain, unbranded boxes or opaque mailers. The shipping label only displays "BL-Logistics" or a generic sender name. There is absolutely no mention of the contents or our brand name on the outside.
At Bliss Luxe Co, we are committed to delivering your self-care essentials efficiently and discreetly. We ship globally from our dedicated fulfillment centers.
Please allow 3-5 business days for our team to process, quality-check, and discreetly pack your order. Orders placed on weekends or holidays will be processed the following business day.
*During high-volume periods (like Valentine's Day, Black Friday or New Year), processing may take up to 6-7 business days or more.
*Neither party shall be liable for delays or failures in performance resulting from force majeure events, including but not limited to natural disasters, strikes, customs holds, or other logistical disruptions beyond either party’s reasonable control.
We offer Free Priority Shipping on all orders over $89.
| Region | Est. Time | Cost (< $89) |
|---|---|---|
| United States | 8 - 12 Business Days | $7.99 USD |
| United Kingdom | 8 - 12 Business Days | $7.99 USD |
|
European Union (Germany, France, Italy, etc.) |
8 - 12 Business Days | $7.99 USD |
| Canada / Australia | 8 - 14 Business Days | $7.99 USD |
| Singapore | 5 - 8 Business Days | $7.99 USD |
| Rest of World | 8 - 20 Business Days | Calculate at Checkout |
*Please note: Shipping times are estimates and commence from the date of shipping, rather than the date of order.
To ensure optimal delivery speed and security, we utilize a Multi-Modal Logistics Network. The specific method used for your order will depend on the destination and package weight:
- ✈️ Air Freight (Primary): The majority of our international orders are shipped via premium air freight to ensure the fastest possible transit across borders.
- 🚚 Ground/Land Transport: Used for "Last Mile" delivery. Once your package arrives in your country, it is handed over to trusted local carriers (such as USPS, Royal Mail, DHL, etc.) for secure doorstep delivery.
- 🚢 Ocean/Sea Freight: Occasionally utilized for specific regional routes or larger bulk shipments to our distribution hubs, ensuring sustainable and reliable transit during peak seasons.
Rest assured, regardless of the method, all shipments are fully tracked and insured.
Once your order has shipped, you will receive a Shipping Confirmation Email with a tracking number.
You can track your package directly via the link in the email or on our website's Track Order page.
Note: It may take up to 48 hours for the tracking status to update in the system.
For most orders to the US, there are no additional duties. For international orders, import taxes, duties, and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by Bliss Luxe Co.
If your tracking information states that your package was delivered and you have not received it, please check with your neighbors or building manager first. If you still cannot locate it, please contact us at support@blissluxeco.com within 7 days.
Need help? Reach out to us at support@blissluxeco.com
